You hold the only key to your storage unit. However, if you should misplace it, we have procedures in place to help you access your storage unit. In addition, we have locks for sale so you can replace the lock and have a new set of keys.
Gate access is from 6 AM until 9 PM.
Office hours are from 9am to 5pm Monday through Friday. Call for Saturday and Sunday hours.
It is a policy that our self-storage facility does not prorate rental payments for any partial months.
If you have given us prior notification (at least 30 days) that you are moving, your unit is broom-clean, emptied, and in good condition – subject only to normal wear and tear – and is ready to re-rent, you may request a refund from the manager. If you qualify, a check will be processed and mailed to your forwarding address.
The tenant shall be liable for any damage to the unit or any building, fixture, or other structure on the premises caused by tenant or his agents or guests. Tenant shall indemnify and hold Management harmless from any claim or cause of action arising out of Tenant’s use of the premises or any part thereof.
Please do not “tailgate” or allow anyone else to do so. If there is other vehicles in your party please enter the access code for the gate separately for each one and you enter last. Management is not responsible if all posted safety signs and procedures are not followed.
You may allow anyone you choose to have access by accompanying them on the premises or noting their name on your rental agreement. We request you do not give your access code to anyone not on your rental agreement.
The cameras are recording video 24 hours a day but they are not constantly monitored. Management is not responsible for immediately responding to help if required.
No, we recommend contacting your insurance agency. Adding stored goods to an existing policy is usually inexpensive.